OLAPLEX The Blonde Enhancer Routine
The OLAPLEX Blonde-Enhancer Routine Bundle is your essential trio for keeping blonde, lightened, or grey hair looking vibrant and healthy. Begin your routine with the No. 3 Hair Perfector, an at-home treatment designed for weekly use that harnesses the brand’s patented Bond Building Technology to restore hair structure and integrity. Follow up with the No. 4P Blonde Enhancer Toning Shampoo, a daily cleansing formula that hydrates, strengthens, and utilizes toning pigments to reduce brassiness while enhancing brightness. Finally, the No. 5 Bond Maintenance Conditioner gently replenishes moisture, minimizes flyaways, and promotes strong, shiny hair.
WHAT’S INCLUDED
- No. 3 Hair Perfector (100ml)
- No. 4P Blonde Enhancer Toning Shampoo (250ml)
- No. 5 Bond Maintenance Conditioner (250ml)
WHY IT'S LOVED
- Restores and strengthens blonde, lightened, or grey hair
- Reduces brassiness while boosting brightness
- Hydrates and minimizes flyaways
- Promotes overall hair health and shine
- Easy-to-use at-home routine
INGREDIENTS
No. 3 Hair Perfector (100ml): Water (Aqua/Eau), Bis-Aminopropyl Diglycol Dimaleate, Propylene Glycol, Cetearyl Alcohol, Behentrimonium Methosulfate, Cetyl Alcohol, Phenoxyethanol, Glycerin, Hydroxyethyl Ethylcellulose, Stearamidopropyl Dimethylamine, Quaternium-91, Sodium Benzoate, Cetrimonium Methosulfate, Cetrimonium Chloride, Fragrance (Parfum), Tetrasodium EDTA, Polyquaternium-37, Benzyl Benzoate, Etidronic Acid, Ascorbic Acid, Phytantriol, Tocopheryl Acetate, Aloe Barbadensis Leaf Juice, Panthenol, Simmondsia Chinensis (Jojoba) Seed Oil, Citric Acid, Potassium Sorbate.
No. 4P Blonde Enhancer Toning Shampoo (250ml): Water (Aqua/Eau), Sodium C14-16 Olefin Sulfonate, Cocamidopropyl Betaine, Glycerin, Sodium Cocoamphoacetate, Sodium Chloride, Acrylates Copolymer, Betaine, Phenoxyethanol, Fragrance (Parfum), Polyquaternium-7, Bis-Aminopropyl Diglycol Dimaleate, Guar Hydroxypropyltrimonium Chloride, Ethylhexylglycerin, Hexyl Cinnamal, Limonene, Citric Acid, Sodium Benzoate, Acid Violet 43 (Cl 60730).
No. 5 Bond Maintenance Conditioner (250ml): Water, Cetearyl Alcohol, Ppf-3 Benzyl Ether Myristate, Caprylic/Capric Triglyceride, Cetyl Alcohol, Octyldodecyl Ricinoleate, Quaternium-91, Divinyldimethicone/Dimethicone Copolymer, Cetrimonium Chloride, Glycerin, Isododecane, Cetyl Esters, Behentrimonium Chloride, Panthenol, Fragrance, Phenoxyethanol, Phospholipids, Hydroxypropyl Guar, Dimethicone Peg-7 Isostearate, Glycine Soja (Soybean) Oil, Peg-7 Amodimethicone, Peg-45m, Amodimethicone, Disodium Edta, Polysilicone-15, Camellia Sinensis Seed Oil, C11-15 Pareth-7, Sodium Polyacrylate, C12-13 Pareth-3, C12-13 Pareth-23, Vitis Vinifera (Grape) Seed Oil, Persea Gratissima (Avocado) Oil, Crambe Abyssinica Seed Oil, Laureth-9, Trideceth-12, Butylene Glycol, Citric Acid, Ahnfeltiopsis Concinna Extract, Iodopropynyl Butylcarbamate, Acetic Acid, Sodium Acetate, Tocopheryl Linoleate/Oleate, Pseudozyma Epicola/Camellia Sinensis Seed Oil Ferment Extract Filtrate, Pseudozyma Epicola/Argania Spinosa Kernel Oil Ferment Filtrate, Hydrolyzed Hyaluronic Acid, Helianthus Annuus (Sunflower) Seed Oil, Quaternium-95, Propanediol, Helianthus Annuus (Sunflower) Seed Extract, Peg-8, Bis-Aminopropyl Diglycol Dimaleate, Punica Granatum Extract, Morinda Citrifolia Fruit Extract, Peg-8/Smdi Copolymer, Euterpe Oleracea Fruit Extract, Palmitoyl Myristyl Serinate, Bht, Silica, Sodium Benzoate, Potassium Sorbate, Tocopherol, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Biotin, Citral, Hexyl Cinnamal, Limonene, Hydroxypropyl Cyclodextrin, Chlorphenesin, Propylene Glycol, Sodium Dehydroacetate, Peg-4 Laurate, Peg-4 Dilaurate, Peg-4, Etidronic Acid.
For the latest information, it is recommended to review the ingredient list printed on the packaging of the product prior to usage or consumption.
HOW TO USE
- No. 3 Hair Perfector (100ml): Use directly after No. 0. Apply generously to damp hair from scalp to ends until thoroughly saturated. Leave on for a minimum of 10 minutes (or longer if desired). Rinse well.
- No. 4P Blonde Enhancer Toning Shampoo (250ml): Apply to wet hair. Lather fully and leave on for 1-3 minutes. Rinse well. For more intense toning, leave on for up to 5 minutes.
- No. 5 Bond Maintenance Conditioner (250ml): Apply to damp hair, working from root to tip, then rinse off.
FREE UK SUSTAINABLE ECO SAVER DELIVERY
When you select UK Sustainable Eco Saver, delivery is FREE no matter what your order value is. Your parcel will arrive in 5-12 working days. Deliveries are made by Royal Mail Tracked and Signed from Monday to Saturday.
FREE UK STANDARD DELIVERY OVER £50
UK Standard Delivery over £50 is free. Your parcel will arrive in 3-5 working days. Deliveries are made by Royal Mail Tracked and Signed from Monday to Saturday.
STANDARD DELIVERY- £4.95
Your parcel will arrive in 3-5 working days. Deliveries are made by Royal Mail Tracked and Signed from Monday to Saturday.
UK NEXT DAY DELIVERY- £6.95
(Order By 12pm Monday – Friday)
When you’ve selected Next Day Delivery at checkout, your orders will be delivered the next day between 7am and 10pm.
SHIPPING OUTSIDE OF THE UK
EUROPE
Standard Delivery (3-7 working days*) – £9.99
Orders within the EU are shipped with DHL. If you are based in the EU, you now have to pay import tax on your order when it arrives. You will be billed separately by DHL. This value excludes the cost of shipping, which you will be asked to pay at checkout. Please note that Love Lolu are not responsible for any extra costs incurred.
AUSTRALIA
Standard Delivery (3-17 days*) – £19.99
INTERNATIONAL
Standard Delivery (5-14 days*) – £14.99
100% Satisfaction Guaranteed
We offer a money back guarantee on all products (even if used) and pre-paid returns, which means less stress and more facials!
Frequently Asked Questions
Can't find the answer you're looking for? Our Customer Service Team are happy to help. Please contact customer.service@lovelolu.co.uk
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We want you to love your Love Lolu purchases and we understand that sometimes, items may not meet your expectations. That’s why we offer a hassle-free return process to make your shopping experience as stress-free as possible and opened or used products that you are not completely satisfied with can be returned for an exchange or refunded onto a gift card.
30-DAY FREE RETURNS WINDOW ON ALL PRODUCTS SITE-WIDE:
You have 30 days from the date of delivery to decide if you’d like to return your purchase. We believe this gives you ample time to try out your new product and make sure it’s the perfect fit for you. You won’t be charged any extra fees for returning items.
HOW TO INITIATE A RETURN:
1.Submit a Return Request: Find your order number in your order confirmation email or the “Order History” section of your Love Lolu Account. Send an email to customer.service@lovelolu.co.uk with the subject “Request a Return” followed by your order number. You will receive an email response with a pre-paid Royal Mail shipping label
2.Print the Return Label
3. Package Your Return: We advise you take photograph evidence of the item(s) prior to returning as the Return team might request it for their assessment. Carefully pack the item(s) you’re returning, ensuring they are in their original condition, including all tags and packaging.
4.Attach the Label and Post: Affix our prepaid label to the package and drop your package off at your local Post Office. Keep a hold of your postage receipt as proof of return. You can also track your return with the tracking number provided on your postage receipt provided by the Post Office.
FAST REFUNDS:
Once we receive your return, we’ll process your refund promptly. You can expect your refund within 5 working days from the date we receive your return. We’ll notify you via email when the refund is initiated.
NO QUESTIONS ASKED:
We trust your judgment, and we don’t require a detailed reason for your return. Your satisfaction is what matters most to us.
EXCHANGES MADE EASY:
Opened or used products that you are not completely satisfied with can be returned for an exchange or refunded onto a gift card within 30 days of purchase with proof of purchase.
If you’d like to exchange an item for a different size or colour, simply indicate your preference when initiating the return. We’ll help you through the exchange process.
NEED HELP?
Contact Us:
If you have any questions or need assistance with your return, our friendly customer support team is here to help.
You can reach us via:
Email: Send us an email at customer.service@lovelolu.co.uk
Live Chat: Visit our website and start a chat session.
TERMS AND CONDITIONS
Keep a copy of your postage receipt with your tracking number. We’re only responsible for your return once it has been received at our warehouse. Items lost in transit will not be treated as returned, and cannot be exchanged or refunded.
Please be advised that previously exchanged products cannot be exchanged a second time or refunded.
For electrical devices, the warranty period falls in line with the brand in question’s warranty period. Please visit the brand’s website for further information.
Once we receive your return, we’ll process your refund promptly. You can expect your refund within 5 working days from the date we receive your return.
Once your refund has been processed, it can take your card provider 5 working days to credit your account.
In the interests of preventing or investigating fraudulent activity: (a) we may contact you regarding returns activity which is suspicious, and/or (b) we reserve the right to deactivate any account which is engaged in suspicious activity.
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Love Lolu will accept payment by the following credit and debit cards:
Visa, Visa Debit, Delta, MasterCard, Maestro, Switch, American Express, Visa Electron and Apple Pay.
Charges will be made in the currency displayed in the summary section at checkout and on the order confirmation email. You can also pay via PayPal for the following countries:
- Croatia
- Denmark
- Finland
- Germany
- Hong Kong
- Hungary
- Ireland
- Netherlands
- New Zealand
- Poland
- Portugal
- Slovenia
- Sweden
- Switzerland
- USA
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I WOULD LIKE TO CHANGE MY ORDER
We strive to process and pack your order to get it on its way to you as soon as possible.
There is a limited amount of time where it may be possible to amend your order in some cases.
Elements of your order that may be amendable:
- Change of delivery address
- Order Cancellation
Elements of your order that are NOT amendable:
- Swapping Items
- Adding Items after order has been placed
- Change in shipping option
If this is the case we may be able to cancel the order for you to replace it
If we have already packaged your order in out warehouse or your order has been dispatched, then unfortunately we will be unable to amend your order.
If you wish to amend an order, contact customer.service@lovelolu.co.uk with the subject title ‘Change My Order’ and we will try to make amendments for you.
I WOULD LIKE TO CANCEL MY ORDER
There is a limited amount of time where it may be possible to cancel your order before it has been dispatched.
If we have already packaged your order in out warehouse or your order has been dispatched, then unfortunately we will be unable to cancel your order.
If you wish to cancel an order, contact customer.service@lovelolu.co.uk with the subject title ‘Cancel My Order’ and we will try to make amendments for you.
DAMAGED ITEM
Our warehouse team endeavour to package items as securely as possible and we strive for all orders to reach you safe and sound.
If you do notice that item(s) within your order are damaged, please report this as soon as possible to our customer service team by emailing customer.service@lovelolu.co.uk.
- Please let us know the item(s) affected and the damage that has occurred.
- Attach images of the damaged item(s) as this will help our customer service team resolve this for you without delay. If your parcel contains broken glass, please do not handle the goods for your own safety.
Please do not dispose of any item(s) or packaging until we have responded, as we may need to examine or investigate further.
MISSING ITEM
If you have discovered that there is an item missing from your order, please report this to our customer services department via email (customer.service@lovelolu.co.uk) as soon as soon as possible. Please check for any damage or tampering to the parcel which may have occurred. If the parcel has been damaged or tampered with in transit, please take photos and email Customer Services. We will investigate the issue further for you.
Refunds will be processed for damaged items within 12 working days.
WRONG ITEM
We apologise if there has been an error with your order and you have received an incorrect item.
Please report any cases of wrong items to our customer service team by emailing customer.service@lovelolu.co.uk.
Please include the following in your email:
- Please specify the item(s) you should have received and the item(s) you have received in its place.
- Attach images of the wrong item(s) as this will help our customer service team resolve this for you without delay.
Please do not dispose of any item(s) or packaging until we have responded, as we may need to examine or investigate further.
FAULTY ITEM
Please report any faults with your item(s) as soon as possible to our customer service team by emailing customer.service@lovelolu.co.uk.
- Please specify the item(s) affected and the fault with the item.
- Attach images of the faulty item(s), if applicable, as this will help our customer service team resolve this for you without delay.
Please do not dispose of any item(s) or packaging until we have responded, as we may need to examine or investigate further.
WE HAVE CANCELLED YOUR ORDER
There are some cases where we may need to cancel your order. If you have received an email from us advising that your order has been cancelled it could be for one of the following reasons:
The order has failed security checks.
We perform security checks on every order that is placed with us. If an order does not meet the criteria required for an order to be deemed as genuine then it will be cancelled. To make sure your order passes our security checks, please ensure the correct billing information is provided at checkout, this includes:
- Billing address that is registered to the card being used
- Verified by Visa- Correct password is entered
- SecureCode by Mastercard- Correct pin code is entered
- PayPal email address matches the information provided
The system has detected a duplicate order.
If a duplicate order comes through within a short space of time of the first order being placed, this may be cancelled to prevent you being charged twice unintentionally.
The order is being delivered to a freight forwarding address.
We cannot accept orders being delivered to a freight forwarding business for parcel insurance reasons.
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As a valued customer at Love Lolu, we may send you exclusive discount codes and promotional offers which you can use to get £££ off your orders. Discounts will be applied to your order when a code has been applied or spend threshold has been met.
Offers are available for a limited time only, whilst stocks last.
Promotions cannot be used when purchasing a gift card or in conjunction with any other offers, discounts, multi-buys or gift with purchases.
Love Lolu reserves the right to withdraw promotions at any time.
Promotional codes must be added to the shopping bag before checking out:
- Visit the shopping bag page by clicking “Bag”, then “Review order & Checkout”
- At the bottom of the page, click “Got a promo code?”
- Enter your code and click “Apply Code”
Discount codes cannot be applied retrospectively (i.e. – after an order has been confirmed).
For any Customer Service queries please contact customer.service@lovelolu.co.uk