Last Updated: 19th January 2024

Thank you for visiting lovelolu.com ("we," "us," or "our"). We are committed to protecting your privacy and providing a safe online shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, such as your name, email address, shipping address, payment information, and other details necessary for order processing.

1.2 Automatically Collected Information

We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

2.1 Order Processing

We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.2 Marketing and Communication

With your consent, we may use your email address to send you promotional materials, newsletters, and other marketing communications. You can opt-out of these communications at any time.

2.3 Analytics and Improvement

We may use automatically collected information to analyze website performance, improve our products and services, and enhance your shopping experience.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.

3.2 Legal Compliance

We may disclose your information as required by law or in response to a legal process, such as a court order or subpoena.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

5. Your Choices

5.1 Opt-Out

You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

5.2 Updating Your Information

You can update your account information by logging into your account on our website.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at customer.service@lovelolu.com.